Applying for Electric and/or Gas Service FAQ

Have questions about applying for electric and/or gas service with PSE&G? Find the answers here.

• How can I apply for electric and/or gas service on line?
• What information will I need to apply?
• What happens after I submit my application on line?
• When will I receive bills?
• When is payment due?
• Can I pay my bills on line?
• Tell me about the Equal Payment Plan.

How can I apply for electric and/or gas service on line?
Visit www.pseg.com/moving to apply for service. It's a convenient way to open or close a PSE&G electric and/or gas account. You can also transfer your account to a new location serviced by PSE&G.

What information will I need to apply?
You can view the application for all the specifics you’ll need. If you are unable to apply online, you can contact PSE&G at 1-800-436-7734 24 hours per day/7 days per week.

What happens after I submit my application on line?
After submitting your online application, you will immediately receive an order tracking number. Then, within 3 business days, you will receive either an email confirmation letter or an explanation why your application could not be processed. A link with “Welcome to the Neighborhood” information for all PSE&G Services will also be provided in the email. In addition, if you are a new customer with PSE&G, you will receive a welcome letter and brochure by U.S. Mail.

When will I receive bills?
You will be billed once per month. The time of month will depend on your scheduled meter reading date.

When is payment due?
Payment is due within 15 days of receipt of the bill. Also, the payment due date is noted on the left side of page one of your bill under “Important Dates”.

Can I pay my bills on line?
Yes. Go to www.pseg.com/onlinebillpay to register to pay your bills online. Once enrolled in this flexible program, you can see your current balance, track payments made through the program, and arrange for payments to be automatically deducted from your account.

Tell me about the Equal Payment Plan.
The EPP allows you to pay the same amount each month for your energy bill. You'll pay for the exact amount of energy you use, but the total cost will be spread equally throughout the year. To sign up, click here, or call 1-888-275-PSEG (7734).